The following is a post I wrote for the Creative Kinds agency blog. Creative Kinds is a consortium of independent creative professionals that operate remotely as a full-service agency. I was a partner in that firm before accepting a role as Creative Director at Beson4.com in Jacksonville, FL.
No, this isn’t another blog post about Millennials. I imagine they are as sick of being exploited for clicks as we are of clicking on stories about them, for the simple reason that, “there’s nothing else on”. And while not focused on this extraordinarily well-documented generation of tastemakers and trendsetters, it is about evolution– specifically, the evolution of brands.
You see, just like everything and everyone, brands must evolve. Not just the bad ones but also the good ones. Especially the good ones. This subject is on my mind because our team here at Creative Kinds is currently in the midst of refreshing a great brand.
Harrell Construction is a 41-year-old commercial construction company based in Jacksonville, Florida that is one of the country’s most trusted general contractors and builders of pre-fabricated metal buildings. Their footprint is especially strong in the southeast. Because they are so good at what they do and have been so well-trusted by so many, for so long, they barely have to worry about marketing at all. Large, global companies know them well and simply call on them when help is needed.
Heck, they don’t even promote some of their highest profile work out of courtesy and confidentiality, but we’re talking about BIG jobs for BIG clients like various appendages of Uncle Sam, one-time medicinal companies that have evolved into soda companies, and one of the world’s most beloved organizations based here in Florida that is headed up by a mouse.
This is what things like quality, integrity and great people, products and services beget when all are delivered with consistency over time. But even the greatest companies cannot afford to rest on their laurels, not with respect to their products and services (looking at you Kodak, Blockbuster, Xerox), nor their brand identities.
Why is the evolution of brand identity so important? For all of the same reasons that product evolution is so critical: for relevancy with respect to the latest consumer and cultural trends, and market tastes.
Logos are, of course, the most recognizable visual symbol of a brand but they are just one component of the overall brand identity which also includes visual and verbal elements such as colors, fonts, positioning copy and taglines, imagery, graphic layout styles, and website.
All of these elements need to work together seamlessly in concert to express the core attributes of the brand and foster an emotional connection with targeted customers who themselves evolve over time.
A brand that allows itself to become tired and dated runs the risk of sending a subliminal message to consumers about the other facets of their company, messages that can lead their prospective customers to ask, “If they’re this behind-the-times with respect to their marketing and branding, what might I expect to be the case with their products, services and methods?”
On the other hand, a company that stays on top of their branding communicates a message that says, “We’re on top of trends and technology, connected with our customers and we care about details. We’ll never rest on our laurels or stop pushing for continual improvement.”
We’re excited to be helping Harrell Construction update and upgrade its brand identity to one that is befitting of its work and longstanding industry reputation for quality and integrity. We’ll share a few before-and-after’s with you right here, once we complete our work later this fall.
Until then – if you know your brand is due for a refresh, please don’t hesitate to reach out. We can discuss where you want to go and how we can help you get there.
Now, we return you to your original programming. (If you have to read another article on Millennials, here’s a more thoughtful and entertaining one.)